Procedural Justice Framework™
When a psychosocial hazard or workplace incident arises, financial and reputational liability escalates fastest where processes are weak or inconsistent. The Procedural Justice Framework™ closes this gap, establishing industry-best, regulator ready protocols for managing incidents, so your organisation prevents escalation, demonstrates fairness, and protects against psychosocial risks or hazards.
Why Procedural Justice is your most powerful liability control?
This framework functions as your single most effective line of defence by embedding:
- Fair & Defensible Complaint Handling Systems → not just policies, but live-ready systems aligned to WHS Codes of Practice, The Codes, Respect@Work, and modern regulatory expectations.
- Investigation Protocols → consistent, transparent, and procedurally fair, reducing disputes and escalation.
- Remediation Mechanisms → trusted systems for addressing harm, restoring fairness, and maintaining organisational integrity.
- Toolkit & Training → templates, guidance, and skill-building for HR, managers, and investigators to apply procedural justice in practice.
By design, the Procedural Justice Framework™ enables organisations to:
- Prevent costly escalation by eliminating gaps in process that regulators target.
- Contain liability by demonstrating that systems — not just policies — are live and defensible.
- Protect trust with employees and regulators by embedding fairness and transparency.
- Provide evidence of due diligence when psychosocial claims arise, shifting liability away from systemic failure.
What you get
- End-to-end workflows detailing every role and setup from compliant intake, triage, assessment, and investigation, ensuring nothing is missed and every action is defensible
- Built-in quality checks and documentation designed for fairness, transparency, and regulator ready evidence, turning process into your strongest shield
- Practical tools: ready-to-use templates, protocols, and tailored coaching so every incident reponse is consistent, fair, and auditable